Assisted Living Indoor Visitation

COVID-19 Indoor Assisted Living Visitation Policy

Policy:  It is the policy of the Reformed Church Home to allow outdoor and indoor visitation in accordance with the CDC guidance AND CMS regulations. Since RCH residents and staff have met the minimum requirement of having more than 70% of its residents and staff vaccinated, this policy is written with this statistic in mind. Regardless of how visits are conducted, certain core principles of COVID-19 infection prevention will be followed.

Core Principles of COVID-19 Infection Prevention

a)     Screening of all who enter RCH for signs and symptoms of COVID-19 to include temperature checks and questions about and observations of signs and symptoms or those who have had close contact with someone with COVID-19 infection in the prior 14 days.

b)     Hand hygiene (use of alcohol-based hand rub is preferred)

c)     Face covering or mask (covering mouth and nose mandatory)

d)     Social distancing at least six feet between persons

e)     Instructional signage throughout the facility and proper visitor education on COVID-19 signs and symptoms, infection control precautions other applicable facility practices (e.g., use of face covering or mask, specified entries, exits and routes to designated visitation areas after each visit)

f)      Appropriate staff use of PPE

g)     Effective cohorting of residents

h)     Resident and staff testing conducted according to regulations


a)    Indoor visits are allowed for residents, regardless of their vaccination status, unless the resident is on quarantine or if an outbreak occurs in the facility.

b)    Indoor visitation times will be posted on SignUp Genius.  Assisted Living family members can create an account and sign up for a time to visit their loved one by visiting

c)    Time slots are available on a first come, first serve basis but please be mindful of other resident family members’ desire to visit their loved ones.

d)    Indoor visits may be scheduled daily. At first, visits will be limited to thirty (30) minutes per resident in an effort to accommodate as many residents and families as possible during this transition.

e)    Reformed Church Home will honor each resident’s right to have and choose visitors and to make preferences. The activity staff will meet with each resident to determine who the resident wishes to visit with in-person. During these visits, the activities staff will explain to the resident how visitation will work and what the resident can expect.

f)     The visitation policy will be provided to residents, resident’s visitors, staff and others, as needed in writing, via the email chain used to convey COVID-19 information and policy changes.

g)    If a resident resides in a private apartment, the visit may take place in the resident’s room.

h)   Visitors will be provided with the visitation guidelines upon check in as well as information about the risks and dangers associated with COVID-19.  Each visitor and resident will be required to sign an informed consent form acknowledging they have received and agree to follow the guidelines.

i)     Prior to the indoor visit, visitors will be strongly encouraged to have obtained the COVID vaccine and the annual flu shot.  Also, prior to the visit, visitors are strongly encouraged to have a weekly negative COVID-19 rapid test which they can take in the front lobby or can bring the test results with them.

j)      Visitors are also required to complete a screening questionnaire upon arrival and have their temperature taken.  Any visitor who has symptoms of any infectious disease or has had close contact with someone with COVID-19 in the previous 14 days or a temperature of 99.2 degrees or above will not be permitted to visit with the resident.  Family members coming from out of state are subject to the current state quarantine guidelines.  Please see for these guidelines. Please note that visitors coming from out of state must quarantine for the designated period before an indoor visit with RCH residents is allowed.

k)    Once cleared, visitors will be asked to go directly to their visitation destination.  Visitors are asked to remain in the AL Apartment.  Visitors are asked to abstain from walking through the halls, visiting the dining rooms or Wellness Center.

l)     Each resident is limited to no more than two visitors per visit at this time.

m)  Visitors and residents must wear a face covering (surgical mask if supply is available); and visitors must wear a tight-fitting face covering or mask for the duration of the visit.  Neck gaiters are not acceptable.

n)   Residents who have been fully vaccinated can choose to have close contact, including touch, with a visitor as long as all parties are wearing properly fitting masks (surgical masks preferred).

o)    Visitors and residents are not able to eat or drink during the visits.

p)    At the conclusion of the visit, visitors will be asked to leave through the front door.  If the visitor needs to ride the elevator, visitors should refrain from getting on the elevator if another family or staff member is already present.

q)    The Public Restrooms on the first floor lobby will be available to visitors.  Visitors should refrain from using the resident’s bathroom.

r)     Please refer to compassionate care policy for compassionate visitation.

Please see PDF attachment below for Visitor Registration and Informed Consent form, plus a summary of the guidelines to follow during your visit and ways to protect yourself from COVID infection.

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